Support

How can we help?

Support and practical information for Popcorn Grove software and games.

Private testing

Bilin 比邻

Get help with recording, cloud processing, transcripts, minutes, and subscription verification.

Bilin support & common questions

Privacy policy · Terms of use

Coming soon

Blockfall

Blockfall is preparing to launch on iPhone, iPad, and Android. The game supports English, Simplified Chinese, Traditional Chinese, Japanese, Korean, French, German, Spanish, Portuguese, Italian, and Russian.

If you need help with gameplay, sound, language, ads, or restoring a purchase, tell us which device and operating-system version you use.

Read the Blockfall privacy policy

Contact us

For general enquiries, please email support@popcorngrove.com.au. We read every message and aim to reply as soon as we can.

Reporting an issue

Please include the app name, app version, device model, operating system version, and a short description of the issue. Do not send passwords, payment details, or confidential meeting content.